Product Manager (e-commerce)

Leading designer eyewear e-retailer worldwide (smartbuyglasses.com)
Multicultural team representing over 20 nationalities
Fast growing dynamic and young company culture

Company Profile

SmartBuyGlasses Optical Group operated under Motion Global Ltd. is the world’s leading designer eyewear e-retailer. With operations across Asia Pacific Europe and the Americas SmartBuyGlasses has become the market leader in over 30 countries worldwide. With over 160 employees we retail the world’s best eyewear brands including Ray-Ban Tom Ford Gucci and many more. SmartBuyGlasses has a young international and entrepreneurial culture that promotes fast career progression and self-development. Passionate and effective employees are usually promoted quickly to managerial positions operating teams with high degrees of responsibility.

For more information see: www.motionglobal.com www.smartbuyglasses.com www.visiondirect.com.au.

The Position

We are seeking a highly skilled passionate and experienced Product Manager (e-Commerce) to join our IT Team. This role will report to Head of UX & Product and will be responsible for redefining the enhancement and optimization of digital user experience on our e-commerce platforms; which includes B2C websites and mobile sites OMS WMS CRM Business Intelligence and many more. This is a unique opportunity to gain valuable and challenging experience in a rapidly expanding and fast-paced environment. The successful candidate should own excellent product visions for e-commerce and a proven track record in managing and optimizing user experience on e-commerce platforms.

Your role will include:

Identify business needs and gather requirements from business users. Defining the priority level of requirements and translating the needs into requirement documentation and functional specification for development teams.
Analyze existing business processes and logic in various functional areas from purchasing warehousing to logistic. Continue develop and optimize our OMS WMS and others to address business problems or to streamline processes.
Lead and assist the product design of current e-commerce platforms. Developing creating and executing usability and conversion optimization of the e-commerce platforms.
Creating wireframes user stories process flows and other deliverables as necessary to communicate to all stakeholders.
Developing and launching AB testing personalization and site optimization reporting.
Be responsible for the system documentation and assist in the system training across the company if needed.

The candidate will have the following competencies:

Bachelor degree in computer science business economics statistics or related field. An advanced degree in these fields is a plus.
Demonstrate the abilities to define problem collect data draw conclusion and design solutions. Strong ability to translate business needs into requirements and technical specification.
Minimum 3 years of e-commerce experience in product solution design.
Strong numerical and analytical skills with strong ability to communicate analytical insight to stakeholders.
Solid working knowledge of Google analytics data analysis and advanced spreadsheets skills.
Excellent problem solving skills and with great attention to details.
Demonstrate experience in developing and delivering conversion optimization projects. Previous experience in implementing or using at lease one of the optimization tools including Google Analytics or similar is a must.
Strong time and self-management skills; an ability to work well under tight deadlines.
A strong verbal and written communication skill in both business and technical areas
Fluency in English is a must and in Chinese will be a plus.

Company Benefits

13th month bonus
Medical insurance coverage
A free-pair Designer Eyewear of your choice every anniversary date
Employee discount on purchases on SmartBuyGlasses website
On the 2nd 3rd and 5th anniversary " company awards every employee A Tailored Holiday Package (domestic or abroad)""