German CS

R2 GAME CO.,LIMITED
Posted 1668 days ago ·
  • Work Location
    Shenzhen
    Chinese Required
    No
    Experience Required
    Unspecified
  • Qualification
    Bachelor Degree
    Salary (Monthly CNY)
    Negotiable
    Contract Type
    Full Time
  • Job Functions
    Education
Job Description:
· Respond to customer inquiries and provide first contact resolution of customer issues via chat and email.
· Deliver timely and accurate responses to customer questions and requests.
· Take personal ownership of customer requests and maintain accountability for follow-through.
· Provide proactive customer communication via email or live chat when necessary.
· Display a professional positive and enthusiastic demeanor to employees and customers.
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What we’re looking for:
· fluent in German
· Minimum some post secondary education (Bachelors Degree Preferred)
· An avid gamer
· Ability to thrive in a fast-paced deadline-driven environment
"· A Team Player""