Account Manager

Job responsibilities:

1. Be responsible for answering customer inquiries, follow-ups, and propelling deals;

2. Attend international calls and meetings with overseas clients;

3. To participate in projects' research and discussion phase with the ability to deliver opinion and suggestions based on customer needs;

4. Develop strategies, marketing plans and proposals based on the market research, company materials and clients requirements;

5. Be responsible for in-house communication with relevant departments;

6. To coordinate online campaigns' implementation, and formulate management plans;

7. To follow up the progress of each project and make sure the communication goes smooth with customers and executive departments;

8. Assist with company's western social media management, regular publications and account management.

Requirements:

1. Excellent English writing and speaking ability is required;

2. Business English and professional email communication skills;

3. Chinese language proficiency not below HSK 5; 3. Medium level of international and Chinese cultural knowledge;

4. Basic MS office skills - Word documents, PowerPoint presentation and Excel spreadsheets + Google Docs/Sheets are the minimum requirement;

5. Willingness to take responsibilities of managing project;

6. Ability to multitask, time-management and fast-learner skills;

7. Creativity, ability to find and improve aspects that require optimization;

8. Basic understanding of the Chinese marketing channels (Social Media, Search Engines, PR, etc) would be a great benefit;

9. Familiar with Western social media platform’s interface (LinkedIn, Instagram, Facebook) and interested in learning about the organic and paid ads.