Customer Service Specialist

Customer Service Specialist

China Global Connections
  • Post Date:February 1, 2018
  • Apply Before: May 31, 2018
  • Views419
10 Applications
  • Work location Guiyang
    Chinese required No
    Experience Fresh
  • Qualification Bachelor Degree
    Salary/Month(¥) 7000-8000
    Available to Non-Chinese Citizens
Job Description

Famous hotel chain part of Louvre Hotels Group. Hotel is located in Huaxi District, Guiyang City, which is known for its picturesque scenery and year-round spring weather.

The hotel has 74 rooms with French characteristics, which are big, fashionable, unique and comfortable, including King Rooms, Double Rooms, Deluxe Room, Scenery View Room, Deluxe Suites, with an area of 38-45 square meters. The hotel is also equipped Branche French restaurant to provide classic French cuisine.

Responsibility

1, Assist the senior management of the hotel and the entire hotel to collect information about the problems arising from the process of customer service.

2, Under the director leadership of the front office manager, the assistant manager is responsibility for the normal operation of the hotel during the course of the period.

3, Be responsible for handling guest problems and complaints.

4, Be responsible for the reception of important guests.

5, Carry out all hotel safety and daily equipment inspection.

6, Solve safety problems during the course.

7, Coordinate the communication on the other divisions.


Requirements:

1, Good communication and presentation skills;

2, Good team work;

3, Experience in hospitality is preferred;

4, working time Monday to Friday 9:00-18:00


We provide:

1, Salary: 7000-8000 per month

2, free meals on working days

3, Accommodation in hotel

4, Good welfare and good working environment